SAM ROSENTHAL: Okay, now we have, you know, we don't have this disk that works.

SPEAKER: Do you have another disk that [OVERLAPPING]?

SAM ROSENTHAL: I have a backup disk.

SPEAKER: [OVERLAPPING] backup. This is the one that you use and you've got one that's backup.

SAM ROSENTHAL: Yeah, this is the one that's going to get beaten by this machine itself, but it's still [INDISCERNIBLE].

SPEAKER: All I can tell you bro is try to [INDISCERNIBLE] again, and I'll try to get you a list of phone numbers of all the places that you can talk to.

SAM ROSENTHAL: Mmm hmm.

SPEAKER: Guitar Center is telling you that they don’t have [OVERLAPPING]?

SAM ROSENTHAL: They don't even carry that brand and they don't have it.

SPEAKER: What about like....?

SAM ROSENTHAL: You said sort of Andy's or something like that?

PATRICK OGLE: Andy's but Andy's is --

SPEAKER: It's a rental company.

PATRICK OGLE: It's a rental company and he called them and said they don't have it.

SPEAKER: Right. They're the ones who brought us all this gear.

PATRICK OGLE: Yeah.

SAM ROSENTHAL: Okay now.

PATRICK OGLE: What about sound systems [INDISCERNIBLE]?

SPEAKER: What's the other nationwide sound other than Guitar Center?

SAM ROSENTHAL: Um, yeah. There's the other one.

PATRICK OGLE: Sam Ash.

SAM ROSENTHAL: Sam Ash.

SPEAKER: Try Sam Ash. There's [INDISCERNIBLE].

SAM ROSENTHAL: Is there a phone book you're talking to?

SPEAKER: Um --

SAM ROSENTHAL: Okay. Tell them -- You say turn it on, stick it in again.

SPEAKER: You try it, you know.

SAM ROSENTHAL: Okay. I'm turning it on and --

SPEAKER: Anything out there going on in the screen?

SAM ROSENTHAL: No. Checking for floppy, there's not a floppy in their view. It's right here. So then it usually will check it and then it goes to the other one like between now. Okay, I'm ready to go but usually I don't power it up until I put the disk in. Then I take the disk in.

SPEAKER: Now it seems like lighting up and all.

SAM ROSENTHAL: Yeah, and it just made a little spiny noise, but usually when you hit load, it said, [SOUNDS LIKE] "No mounted", so when I hit enter -- and usually I have to do this about three times which -- and then finally it goes --- oh there it is -- and then you can load. So that is normal but the light is still flashing and stuff, so there's something.

SPEAKER: [INDISCERNIBLE] External [SOUNDS LIKE] flew here, right?

SAM ROSENTHAL: Yes.

SPEAKER: Now this could be --

SAM ROSENTHAL: No, I carried this on the plane though.

SPEAKER: Yeah, but you still went through -- Your bag went through a --

SAM ROSENTHAL: Yeah, but I don't want to stick the other disk in there and fry it too if it's not that.

SPEAKER: Okay.

SAM ROSENTHAL: What you're saying is true but --

PATRICK OGLE: That could have erased your disk.

SPEAKER: When it went through security.

PATRICK OGLE: What I mean is the machine the --

SAM ROSENTHAL: Everything. But I've got it -- The what?

PATRICK OGLE: [OVERLAPPING] The sampler can be [SOUNDS LIKE] erased.

SAM ROSENTHAL: Well, it does like --

SPEAKER: [OVERLAPPING] the other bands, the other stages has something that we can check the disk first.

SAM ROSENTHAL: Well, they won't work in another machine because --

SPEAKER: Well, we'll see if other bands have it.

SAM ROSENTHAL: Oh, they have the same keyboard. That would be different but if they have a different -- Well, this is also a ZIP disk. It's not like a floppy.

SPEAKER: Right. I don't know what else to tell you.

SAM ROSENTHAL: Well, you know --

SPEAKER: I also know that going through security with stuff like that can cause you major problems.

SAM ROSENTHAL: If someone had an external ZIP drive that had a SCSI.

SPEAKER: You can do it?

SAM ROSENTHAL: I can have the ZIP drive just sitting up here, but I would need a ZIP drive.

SPEAKER: [OVERLAPPING] what we can find.

SAM ROSENTHAL: I think it's a 100-MB ZIP. That would be easier to find if it were [INDISCERNIBLE].

SPEAKER: Let's see if we'll be able to find one.

SAM ROSENTHAL: It's the ZIP 100. Hi.

PATRICK OGLE: See, I'm videotaping this for posterity.

SAM ROSENTHAL: Yeah.

PATRICK OGLE: This is what happens when something goes wrong. This is like fortuitous. I was going to come here and talk to Sam about his gear, but then still I get to talk about his gear screwing up. Recently, would you just say what happened for the folks here?

SAM ROSENTHAL: When I plugged my equipment in, the door to the disk drive was jammed down inside of it, so I used a small screwdriver to pull the drawer door out, and then I popped the disk in, but it is not finding the disk. It is not working. It's making disk spinning noises and very bad noises.

PATRICK OGLE: This is that sound check into now.

SAM ROSENTHAL: Which means we’re supposed to be playing well later tonight but we're supposed to be off the stage in like an hour ago. The disk isn't coming out again. So, it acts like there's a problem. I don't know what else it can be called though.

PATRICK OGLE: It's always a good idea to have like people you can go to beg for help. That's like musician --

SAM ROSENTHAL: But it's much harder if you were in the city where you didn't know anybody. At least I used to live here. I can call up and we'll go, "You? What are you doing in town?"

PATRICK OGLE: All right. Well, I'm going to turn this off now. If it gets solved then I can turn it back on.

SAM ROSENTHAL: Or if it doesn't get solved, you can see me crying over there in that bench. [CRYING SOUNDS]

PATRICK OGLE: Sam is walking around purposefully like he has come up with a solution.

SAM ROSENTHAL: [INDISCERNIBLE] suggested that if I can get an external ZIP drive, put a ZIP disk in and SCSI it in, the drivers are in the equipment right in the carpet where the ZIP plugged in. So, supposedly if I can do that, maybe they can communicate and I can use that as an external drive. Now, the issue is finding one to see if it works. He said there's a CDW and a CompUSA nearby here that would probably sell it. I'm just more concerned about like I'm sure it's something that we can do when we can get our asses off the stage, so whoever's next can sound check.

PATRICK OGLE: Yeah.

SPEAKER: And since it's already --

SAM ROSENTHAL: Way past. That's what I'm saying. Where are they? Where's the next band?

SPEAKER: They're not here.

SAM ROSENTHAL: Okay. So, should we sound check everything but the keyboards right now so we can at least get that going?

SPEAKER: God. Yeah.

SAM ROSENTHAL: Well anyway, we have the backing track. We just don't have the stuff I play on top.

SPEAKER: All right.

SAM ROSENTHAL: And then --

SPEAKER: Well yeah, then at least let's get something, you know.

SAM ROSENTHAL: Because I mean the worst thing is I'm going to have to stand there and fake it like I'm playing for the whole night. So.

SPEAKER: Hey man, Ministry did that for years.

SAM ROSENTHAL: I'm not the first. Hah! So we're going to sound check without the keyboard so I think you and Bret should come over and do what we can right now. All right. No, no one's problem but we have a possible other solution so you guys just get over and we'll do what we can right now. Bye. So, does anyone know where a CompUSA or a CDW, Computer Discount Warehouse? There may or maybe -- oh no they're not. They're not planning [INDISCERNIBLE]. Can you pull my down for a minute? Am I down?

FRONT OF HOUSE ENGINEER: Sorry, I can't [INDISCERNIBLE].

SAM ROSENTHAL: Yeah. I forgot that I'm plugged in. Okay, now I'm [OVERLAPPING].

PATRICK OGLE: They're doing a faux sound check. Backing track.

SAM ROSENTHAL: I hear it at this monitor.

FRONT OF HOUSE ENGINEER: Okay, so that's [INDISCERNIBLE]. Do you think that's enough for you or?

SAM ROSENTHAL: Yeah. I'm good. I'm good. I don't like [INDISCERNIBLE].

FRONT OF HOUSE ENGINEER: [INDISCERNIBLE]

SAM ROSENTHAL: No. A little bit more....